SAL Logistics Services and digital solutions provider Elm have launched CargoGate, a new digital operational solution designed to facilitate and streamline shipment pickup and delivery processes across SAL stations

The service was unveiled during LEAP 2026 in Riyadh, Saudi Arabia and is designed to simplify operational procedures, increase efficiency and enhance the experience for customers and beneficiaries of SAL’s logistic network.

The launch follows the successful completion of a pilot phase, during which CargoGate recorded an operational adoption rate of 92 per cent across SAL’s main stations in Riyadh, Jeddah, Dammam, and Madinah. The results demonstrated the solution’s effectiveness in supporting daily operations and streamlining procedures related to the movement of shipments within the facilities, the company said in a statement.

CargoGate enables customers and logistics service providers to complete a range of operational procedures, including scheduling shipment pickup and delivery appointments, managing vehicle movement within stations, and tracking procedures related to SAL’s services. This contributes to reducing waiting times, improving operational flow, and enhancing operational efficiency.

The development of CargoGate is part of SAL’s ongoing efforts to leverage digital solutions to enhance its internal operations, improve the efficiency of its stations, and elevate the experience of its beneficiaries.