Nimble hands at a Condex work bench

Kuwait-based Condex Industrial Solutions has earned its customers’ trust as a provider of machine sub-assembly services and solutions that help maximise savings for industrial businesses and factories.

“Our expertise of 15 years in the US plus our dealings with the automotive industry abroad relates to repairing of all common components of a typical machine in the industry,” says Condex industrial division manager Imad Nassif.
“We provide solutions for every problem encountered by our customers with their machines,” says Nassif.  “The company is ready to service the whole of the Gulf region. Its activities are not restricted to Kuwait.”
Condex’s forte lies in performing tasks most firms would not touch and serving as a ‘one-stop shop,’
Says Nassif: “When others consider our customer’s unit as non-repairable, we go the extra mile and repair it or provide a replacement. Our pro-active approach with customers helps us in addressing any repair issue.
“Our solutions are based on acknowledging the needs of our customers with regards to machines control maintenance: quality, turnaround, reasonable prices with a single quote, honouring promises, not presenting hidden evaluation fees and assuming a logical approach which means, for example, exchanging a unit when its cheaper than the cost of repairs or sourcing a PCB for manufacture when it is obsolete or when our customer depends on it and has no budget for a new machine.”
 Condex enjoys a good reputation, this keeps the company motivated to perform to greater levels, says Nassif.
“We don’t make false claims about repair capabilities, but we do make sure that every unit we receive is repaired; we do our best to provide a solution. When we outsource any unit, our customer can rest assured that the quality, price and lead-time are not jeopardised.
“At Condex Industrial Solutions we understand that finding a good reputable source in this global market is not an easy task, especially when comparing quality, prices and turnaround all at once.
“To ensure that our reputation is intact, we screen all our vendors by comparing their offerings as well as visiting the facility where the repair is performed.”
Condex provides repairs, outsourcing  or replacements for the following components of industrial machines: servo control boxes, all servo drives, general purpose drives, AC variable/DC drives, Soft Start supplies, spindle drives, inverter frequency drives, interface cards, AC/DC power supplies, PLC processor modules, memory modules, I/O interface modules, communication cards, operation panels, remote I/O boxes, terminals, obsolete parts locator, proportional valves rebuild, used Robot locator and used CNC machine control.
Some of the systems Condex’s services cover are:
PLC systems – power supplies, secondary DC supplies, processor cards, memory cards, interface modules, analog I/O cards, digital I/O cards, communication cards, remote I/O and distribution panel.
CNC controllers – operation panels, servo drives, servo motors, Axis cards,  main and secondary power supplies, processor cards, memory cards, interface modules, I/O cards, communication cards and remote I/O.
Robotic systems – servo drives, servo motors, encoders, interface modules, power supplies, analog I/O cards and digital I/O cards.
Motion controllers (AC or DC) – all servo drives, all servo motors, transducers, interface cards.
Terminal screens – all monitors CRT as well as LCD type.